- FAQ
- Microsoft Teams
- Calling with Microsoft Teams
How do I make calls from Teams with the Call2Teams Go license?
When you have telephony in Teams with Call2Teams Go, you make calls in Myfone's built-in app in Teams.
BEFORE:
If you previously had telephony in Teams with the Phone license from Microsoft, you would be used to using the dialer under 'Calls' when making calls from Teams.
NOW:
With Call2Teams Go, you can do the same as with the Phone license, but you will find the calling function directly in the Myfone Teams app instead. You will therefore make your calls from the search field in the Myfone Teams app and no longer in the Teams dialer.
- Click on the Myfone app in Teams
- Enter the phone number you want to call in the search field and make the call
- A dialog box (Auto Receptionist) will then appear, where you need to click the 'Accept with audio' button to start the call
For incoming calls, there is no difference between the two license types.