Why hasn't a phone number been assigned to the employee when created through Microsoft Azure AD?

There are a number of configuration criteria in the solution that must be met before we can assign a number to an employee.

We only assign phone numbers to users who are created through Microsoft Azure AD if the following is correctly set in the PBX:

1. The number is registered in the PBX.

2. The number is not already assigned to an employee.

3. The number has nothing entered in the Gå til (go to) field.

4. The number doesn't have a checkmark in Tillad som udringningsnummer (allow as outgoing number).

5. The number is not set as the Standard udgående nummer (default outgoing line) under Generelle indstillinger (General Settings).

If multiple employees have the same number in Microsoft Azure AD, and the above criteria are met, it is the employee who is first synchronized from Microsoft Azure AD that gets the number assigned.